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Privacy Policy

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Information Policy

All information collected through the Elite Stitchers website is the sole property of Elite Stitchers. We ensure that our secure data collection portal is accessible only by us. The information provided by customers—such as contact name, company name, email, phone number, address, and billing details (including name on the credit card, card type and number, expiration date, and billing address), as well as any design or general inquiry details submitted during registration—remains strictly confidential. We may also receive additional information about you from other sources, such as updated delivery or address details from our shipping partners or other services, which helps us maintain accurate records and improve the delivery of your future orders or communications.

Customer Policy

Customers have the right to guide us in delivering the work according to their expectations. They may also request access to the personal information we have stored in our records that was provided during the registration process. At any time, a customer can ask us to delete their personal data from our systems and databases, and we will fully comply with that request. Additionally, customers have the option to opt out of receiving any marketing or promotional communications from us.

Data Protection and Third-Party Sharing

At Elite Stitchers, we prioritize the security and confidentiality of your personal information. All data collected is stored in secure, encrypted environments with restricted access. We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share data with trusted third-party service providers strictly for order fulfillment, payment processing, shipping, and customer support—only to the extent necessary to perform their duties. These partners are contractually obligated to safeguard your data and use it only as directed by Elite Stitchers.